Jackson Public Schools - The Learning Connection

"This network is a mission-critical system now. If we're doing distance learning, the teacher and kids are counting on the network for that content. There is no way to get instructional time back if the system goes down. We're confident we'll have a reliable system with BellSouth."
-- Mr. Kemper Porter, Network Administrator, Jackson Public Schools

When a system is mission-critical, you can't afford mistakes. Time, money, data can be lost. Security could be breached, or critical contact with parents, emergency services, business partners lost. You need reliability 24 X 7. That's why you want BellSouth.

Superior Customer Service. BellSouth offers extensive customer support for every aspect of its data services operations, including:

monitoring of ATM operations and functions
help desk operations
system maintenance and repair
project management for new service installation and upgrades
quality assurance validation
root cause analysis for service improvements
support for service inquiries, requests and orders
applications-level support
end-to-end testing

Leading Edge Network Technology, Architecture, and Platform. BellSouth's core ATM architecture provides the highest level of service availability and survivability in the industry.

Complete Portfolio of Digital Network Services. BellSouth services include packet, ISDN, frame relay, CDS, NMLI, and ATM. Providing a migration path between these services and ATM is a commitment we make to our customers.

Technological Leadership. BellSouth has invested resources targeted at ATM, and has deployed ATM switches region-wide to support the growing demands for ATM.

"We provide 24 x7 support -- trained, experienced people who do this for a living. Jackson Public Schools is in the business of education. We're in the business of delivering communications solutions. So they can do what they do best, and we can do what we do best. It's a good partnership."
-- Ed Tyler, BellSouth Business Systems